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DHX - Dependable Hawaiian Express

5/4/2026

NEWS UPDATE

 

May 4, 2026

 

 

Dear Valued Customer,

 

Please find below our monthly update, including Memorial Day Closures and Cut-offs, the Guam Bypass announcement, reminders on the Hawaii Operations Fuel-Related Increase, and the Fuel-Related Surcharge Increase for Hawaii/Guam/Micronesia. Mahalo!

 

Guam Bypass, Lurline Voyage 100W

Lurline 100W will bypass Guam to restore the vessel’s schedule integrity. This voyage was originally scheduled to arrive in Guam on Tuesday, May 19, 2026. This schedule adjustment is necessary following a week-long delay on Lurline’s previous voyage due to Super Typhoon Sinlaku.

 

Prior to this bypass, Matson's weekly arrivals on Tuesday, May 5, and Tuesday, May 12 are expected to be on schedule.

 

Memorial Day Terminals Closure

All DHX-Dependable Hawaiian Express terminals will be closed on Monday, May 25, 2026, in observance of Memorial Day.

 

Changes to Memorial Day Sailing Cut-off Dates

 

Southern California (Los Angeles):

Cutoff for Wednesday sailing on May 27, 2026:


Hawaii Non-Hazardous - 5:00 pm (PST) on Tuesday, May 26

Hawaii Hazardous - There will be no hazardous cargo to Hawaii for the Wednesday sailing. Hazardous freight received Friday, May 22 will be rolled to the Saturday, May 30 sailing.

Guam Non-Hazardous - 5:00 pm (PST) on Friday, May 22.

Guam Hazardous - 5:00 pm (PST) on Thursday, May 21.

 

Northern California (Hayward):

Cutoff for Tuesday sailing on May 26, 2026:

All cargo for Honolulu and Guam - 3:30 pm (PST) on Thursday, May 21.

Northwest (Seattle):

No change to the cutoff, remains the same on Thursday at 2:00 pm (PST).

 

HITCO Closed Monday, May 25, 2026

We have been informed by HITCO Moving & Storage that they will be closed on  Monday, May 25, 2026, in observance of Memorial Day. Our Hilo delivery services will resume on Tuesday, May 26, 2026.

 

HITCO, our delivery agent in Hilo, Hawaii, helps support our seamless coverage across the East side of the Big Island.

 

Fuel Related Increase – Hawaii Operations

As a reminder, due to recent market developments impacting fuel costs and the Hawaii Transportation Association’s (HTA) receiving approval from the Public Utilities Commission (PUC) for rate adjustments under the Zone of Reasonableness program, we are announcing upcoming changes to our delivery rates.

 

Effective Monday, June 1st, a temporary 4% increase will apply to DHX on-island delivery rates and related accessorial charges in Honolulu, Maui, and Kona. While the ​PUC approved an increase of up to 10%, we have limited this adjustment to 4% to minimize the impact on our customers. This is intended as a temporary, stabilizing measure rather than a permanent rate hike.

 

Additionally, effective Monday, June 1st, our Hilo delivery agent, Hitco, will implement a permanent 5% increase on delivery rates and related accessorial charges.

 

We will continue to monitor market conditions and adjust the temporary 4% increase as trends evolve.

 

Fuel Related Surcharge Increase  – Hawaii / Guam / Micronesia

As a reminder, as a result of recent market developments affecting the cost of oil, the ocean carriers have announced a revision to the previously released increase to their Fuel Related Surcharge (FRSC), effective April 12, 2026. The following is a summary of the announcement details.

 

Since the onset of conflict on February 28, 2026, and subsequent attacks on Middle East energy infrastructure beginning March 18, 2026, fuel prices have experienced significant volatility. Conventional fuel costs have diverged from historical benchmarks and are now aligning with the "OPEC Basket" price, which has increased by approximately 90% since late February.

 

Due to these extraordinary circumstances, the ocean carriers are further adjusting the FRSC and deviating from the standard 30-day notice period for Hawaii and Guam/CNMI. The updated rates are as follows:

 

- Effective April 12, 2026: 28.0% for Hawaii and 29.0% for Guam/CNMI

- Effective April 26, 2026: 31.0% for Micronesia

 

They will continue to monitor these trends and adjust surcharges as market conditions evolve.

 

If you have any questions, please contact your local office, our Corporate Customer Service Center at 800-488-4888 (Ext. 2020), your sales account executive, or email us at custserv@dhx.com.

 

Customer Feedback on Trustpilot

Please visit our Trustpilot page to share your experience with us. Your input helps us improve our services and better serve you and other customers. We look forward to hearing from you!

 

https://www.trustpilot.com/review/dhx.com

 

Should you have any questions, or need assistance in planning your shipments, please feel free to reach out to your Salesperson or our Customer Service team at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.

 

As always, thank you for your business and confidence.