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DHX - Dependable Hawaiian Express

9/1/2025

Dear Valued Customer,

 

Please refer to the below details for your monthly update and the upcoming holiday operations schedule.

 

 

Holiday Schedule:

 

The following offices will be closed as follows:

USA

Thanksgiving Day

November 27

Rancho Dominguez,       San Leandro, and Kent*

Friday after Thanksgiving Day

November 28

 

*All Hawaii and Guam terminals will have normal operations on Friday, November 28.

 

 

Holiday Operations Schedule:  

 

Veterans Day

 

HITCO (Big Island – Hilo): HITCO will be closed on Tuesday, November 11, in observance of

Veterans Day. Hilo delivery services will resume on Wednesday, November 12.  

 

Thanksgiving:

 

Rancho Dominguez Terminal Cut-offs:

           Hawaii 

Non-Hazardous Cargo

Cut-off is 5:00 p.m. on Wednesday, November 26, for the Saturday, November 29, sailing.

Hazardous Cargo

Hazardous cargo will not sail from Rancho Dominguez on Saturday, November 29. Shipments received by Wednesday, November 26, will sail on Wednesday, December 3.

Guam 

Non-Hazardous Cargo

Cut-off is 5:00 p.m. on Monday, December 1, for the sailing on Wednesday, December 3.

Hazardous Cargo

Cut-off is 5:00 p.m. on Wednesday, November 26, for the sailing on Wednesday, December 3.

 

 

 

San Leandro Terminal Cut-offs:

Hawaii

Non-Hazardous & Hazardous Cargo

Cut-off is 3:00 p.m. on Tuesday, November 25, for the Wednesday, November 26, sailing.

Guam

Non-Hazardous & Hazardous Cargo

Cut-off is 3:00 p.m. on Tuesday, November 25, for the Tuesday, December 2, sailing.

 

Seattle Terminal Cargo Cut-offs:
Non-Hazardous Cargo

Cut-off is 2:00 p.m. on Wednesday, November 26, for the Saturday, November 29, sailing.

Hazardous Cargo

Cut-off is 12:00 p.m. on Tuesday, November 25, for the Saturday, November 29, sailing.

 

 

Airfreight

 

Need your shipment to arrive faster? DGX is one of the most respected air freight service providers, serving global air destinations through most airports, to and from any point in the United States, as well as between foreign points. Our air service offers the highest quality of domestic and global air freight services available within the air cargo industry. Shipments ranging from 1 lb. to 10,000 lbs. or more seamlessly moved door-to-door or door-to-airport.

 

Whether oversized, heavyweight, or hazardous materials, we ensure that the integrity of your shipment throughout the carriage. DGX is fully compliant with all U.S. Government agency rules and regulations, including TSA, DHS, and FAA, and is also IATA licensed.

 

For more information, please contact one of our Air team members at 800.700.3858 or email us at air@dgxglobal.com.

 

 

Tell Us How We’re Doing

 

We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we are doing. Your feedback helps support our goal of continuous improvement in meeting and exceeding the expectations of our customers. We would love to hear your feedback!  

 

https://www.trustpilot.com/review/dhx.com

 

 

As always, thank you for your business and confidence. Should you have any questions, or need assistance in planning your shipments, please feel free to reach out to your Salesperson or our Customer Service team at

1-800-488-4888 or 1-310-537-2000, Ext. 2020.

 

 

Thank you!