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DHX - Dependable Hawaiian Express

8/5/2025

NEWS UPDATE

 

August 5, 2025

 

 

Dear Valued Customer,

 

This update includes details pertaining to upcoming holiday closures, adjusted sailing schedules, and island delivery rates.


Holiday Schedules

The offices listed below will be closed for the holidays as follows:

USA

Labor Day

September 1


 

DHX–Dependable Hawaiian Express Labor Day Holiday Cut-Offs

 

     Out of Southern California – The cutoff for Hawaii non-hazardous freight to sail Wednesday, September 3, will be Tuesday, September 2, by 5:00 pm PST. We will not be sailing hazardous freight for Hawaii on Wednesday, September 3. The hazardous freight received on Friday, August 31, and Tuesday, September 2, by 5:00 pm PST will sail on Saturday, September 6 The cutoff for Guam non-hazardous freight will be Friday, August 29, by 5:00 pm PST, and the cutoff for Guam hazardous freight will be Thursday, August 28, by 5:00 pm PST for sail Wednesday, September 3.

 

     Out of Northern California – The cutoff for Oahu for hazardous and non-hazardous cargo will be Thursday, August 28, by 3:00 pm PST for sail Tuesday, September 2. There will be no Guam sailing on Tuesday, September 2.

 

     Out of Seattle – There will be no disruption to our regular cutoff schedule.


Labor Day Terminals Closure

All DHX-Dependable Hawaiian Express terminals will be closed on Monday, September 1, 2025, in observance of Labor Day.

 

Labor Day Holiday Port Schedule and Gate Hours

All Ocean Carrier terminals will be closed on the U.S. Mainland and in Hawaii and Guam on Monday, September 1, 2025.

 

*Revised Kona Delivery Rate Increase Effective August 15, 2025

As a reminder, the previously announced 5% increase, effective July 3, 2025, will be postponed. The revised effective date will be applicable on sailings on August 15, 2025. 

 

Hawaii PUC Approves 18.1% Temporary Rate Increase for Young Brothers

As a reminder,  the state Public Utilities Commission has approved an 18.1% temporary rate increase for Young Brothers LLC (YB), effective Tuesday, July 1. This adjustment is in response to YB's claims of financial distress and its need to maintain essential interisland shipping services.

 

This approved increase is lower than the 25% requested initially by YB. It will be in effect until December 31, or until Young Brothers' pending general rate case is resolved, whichever comes first.

 

The increase will be applied to all related inter-island shipments starting July 1. We will keep you posted on any future developments or a final resolution.

 

Should you have any questions or require clarification, please do not hesitate to contact your local Sales Executive or our Customer Service Support Center at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.


Annual State of Hawaii Wharfage & Port Security Fee Effective July 1, 2025

As a reminder, the State of Hawaii Department of Transportation, in association with their continued Harbors Division’s financing plan for its Harbors Modernization Program, has announced they will implement an increase of 4.1% to their wharfage and port security fees, effective July 1, 2025. As such, the ocean carriers will increase their related charges by the identical amounts the same day.

 

DHX-Dependable Hawaiian Express will pass through these State fees for full-container load (FCL) shipments sailing on and after Tuesday, July 1, 2025. Although this is a 4.1% increase by the State, we will increase only our less-than-container loads (LCL) wharfage fees by $0.01 per cubic foot to Oahu and $0.02 per cubic foot to Outer Islands. We will absorb the Port Facility Security Fee increase for LCL shipments.

 

Airfreight

Need your cargo faster? DGX is one of the most respected air freight service providers, serving global air destinations through most airports, to and from any point in the United States, as well as between foreign points. Our air service offers the highest quality of global air freight service available within the air cargo industry. Shipments ranging from 1 lb. to 10,000 lbs. or more can be easily moved door-to-door or door-to-airport.

 

Whether oversized, heavyweight, or hazardous materials, we ensure that the integrity of your shipment is maintained throughout the carriage. DGX is fully compliant with all U.S. Government agency rules and regulations, including TSA, DHS, and FAA, and is also IATA licensed.

 

For more information, please contact one of our air team members at 800.700.3858 (U.S. only) or email us at air@dgxglobal.com.

 

We look forward to serving you!

 

As always, we thank you for your understanding, business and confidence. Should you have any questions, or need assistance in planning your shipments, please feel free to reach out to your Salesperson or our Customer Service team at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.


Thank you!