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DHX - Dependable Hawaiian Express

2/15/2023

Dear Valued Customer,


We are providing the following for your information:


Holiday Schedules

The offices listed below will be closed for the holidays as follows:

 Japan

 Emperor’s Birthday

 February 23

 Australia

 Labour Day (Perth)

 Canberra Day (Canberra)

 Labour Day (Melbourne)

 Adelaide Cup Day (Adelaide)

 March 6

 March 13

 March 13

 March 13


Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.


Hilo Delivery Service

We have been informed by HITCO Moving & Storage; our Hilo delivery service agent; they will be closed Monday, February 20 in observance of President’s Day. Our Hilo delivery services will resume Tuesday, February 21.

All other DHX- Dependable Hawaiian Express terminals will be open and delivery operations will be conducting business.


Warehousing and Storage

We have warehousing and storage for palletized goods in Honolulu, Maui, Kona, and Guam. Our customers can monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store.” In doing so, Customers can increase retail selling space or free up workspace in their existing facility and have supplies arrive as needed. For further information, please contact Eli Forkner at 800-488-4888, extension 1740.


DHX Blog – Shipping Insights

We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there, you can access links to our other social media pages, where we share company items we believe are newsworthy.


Tell Us How We’re Doing

We would love to hear your feedback! We use Trustpilot, an online platform for sharing customer experiences. Please visit our Trustpilot page and let us know how we are doing. Your feedback will guide us to improve our service to you and others - our customers! 

https://www.trustpilot.com/review/dhx.com


Should you have additional questions, please contact your local office, or our Corporate Customer Service Center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.


Thank you for your business - we appreciate it!