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DHX - Dependable Hawaiian Express


Dear Valued Customer:

Matson Navigation Company (“Matson”) announced that to offset higher costs incurred, Matson’s rates for their Hawaii service will increase by $250 per westbound container and $125 per eastbound container, effective January 1, 2023. On the same date, their Terminal Handling Charge (THC) will increase by $150 to $1,375 per westbound container and by $90 per eastbound container. In addition, the following adjusted surcharges will apply:

  • Hazardous Ocean Surcharge will increase by $25 to $300 per container
  • Hazardous Truck Surcharge will increase by $25 to $150 per container
  • Stop-in-Transit Surcharge will increase by $175 to $755 per 20’ container and by $875 per 40’ or 45’ container

For intermodal, Matson will adjust that portion of rates separately as appropriate for the individual lane.

For Less-than-Container Load (LCL) cargo, our Customer rates will be raised based on various factors, including the commodity, density, and current costs. As a result, our Hawaii rates will increase like amounts for Full Container Loads (FCL). These changes will take effect with shipments sailing on or after January 1, 2023. Please contact your Salesperson to discuss any adjustments to your rate levels.

As you may already know, the State of Hawaii increases its Wharfage and Facility Security fees in July of each year. Though the amount of the increase is unknown, we anticipate it to be a minimum of 3% of the current Hawaii Wharfage and Facility Security charges.

Additionally, due to changing costs in our Hawaii operations, we will be increasing some of our Hawaii delivery pricing and local trucking rates effective January 15, 2023. Our Kauai delivery agent will also increase their delivery rates, which will take effect on January 2, 2022.

Please see the below table for the associated increases by Island:

  Terminal           Increase

   Maui                 5% on all services

   Kona                10% on all services

   KFS/Kauai        4% on all services

We thank you in advance for your understanding in these matters. Should you have any questions, please contact your local Salesperson or our Customer Service Support Center at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.

We wish you and your loved ones the best for a Happy Holiday Season and a healthy and prosperous 2023. May 2023 be your best year yet!

As always, our DHX Ohana thanks you for your business – we appreciate it!