News Updates

DHX - Breaking Alert

11/23/2021

Dear Valued Customer:
 

Matson Navigation Company (“Matson”) announced that to offset rising costs of operation and continuing investment in Hawaii service improvements, Matson’s rates for their Hawaii service will increase by $250 per westbound container and $125 per eastbound container, effective January 2, 2022. Intermodal rates for Hawaii cargo service will increase by $350 per westbound container and $175 per eastbound container.

As a result, our Hawaii rates will increase by like amounts for full container loads. For less-than-container load (LCL) cargo, our Customer rates will be raised based on various factors, including the commodity, density, and current costs. These changes will take effect with shipments sailing on or after January 2, 2022. Please contact your Salesperson to discuss any adjustments to your rate levels.

As you may already know, the State of Hawaii increases its Wharfage and Facility Security fees in July of each year. Though the amount of the increase is unknown, we anticipate it to be around 3% of the current Hawaii Wharfage and Facility Security charges.

Additionally, due to changing costs in our Hawaii operations, we will be increasing some of our Hawaii delivery pricing and local trucking rates. Our delivery agents in Hilo and Kauai will also increase their delivery rates, and these will take effect on January 2, 2022.

Please see the below table for the associated increases by Island:

  Terminal        Increase

  Oahu               0% on Delivery, 10% on Will Call charges, local trucking rates and any accessorial charges

  Maui               0% on Delivery, 5% on Will Call charges, local trucking rates and any accessorial charges

  Kona               5% on all services

  KFS/Kauai       6% on LCL Delivery charges and accessorial charges and 2% on FCL spot rates

  Hitco/Hilo       2% on average Delivery increase – amount varies dependent upon the Zone and shipment size

During 2021 we absorbed numerous fuel surcharge adjustments from Young Brothers pertaining to our InterIsland Consolidation Service. Accordingly, on January 2, 2022 our InterIsland rates will increase 5% to help offset the increased InterIsland costs of carriage. 
 

We thank you in advance for your understanding in these matters. Should you have any questions, please contact your local Salesperson or our Customer Service Support Center at 1-800-488-4888 or 1-310-537-2000, Ext. 2020.
 

We wish you and your loved ones the very best for a Happy Holiday Season and a healthy and prosperous 2022. May 2022 be your best year yet!
 

As always, our DHX Ohana thanks you for your business – we appreciate it!