News Updates

DHX - Dependable Hawaiian Express

8/2/2021

Dear Valued Customer,

The following is provided for your information:

September 6th, 2021

DHX-Dependable Hawaiian Express will be closed, Monday, September 6th for Labor Day. Please allow 24 to 48-hour delays in your shipment delivery the week of September 6th to 10th.

As a reminder, our receiving hours are Monday through Friday from 8:00 am to 4:30 pm. On Wednesday and Friday, the receiving cutoff is 2 pm to make the vessel.

DHX-Dependable Hawaiian Express
20003 85th Ave. S
Kent, WA 98031

Warehousing and Cross Dock Service in Southern California

Did you know our La Mirada terminal offers warehousing, cross-docking, and pick/pull services? If you or someone you know might be interested in this service, please contact Ed Laksberger at 800-488-4888 Ext. 1301 or email ed.laksberger@dhx.com or Alaska@dhx.com.

Air Freight Service

In need of faster service to and from Alaska? DHX offers Air Freight service to and from Alaska….

While still not to the pre-pandemic levels, air carriers are carefully returning to the number and frequency of scheduled flights, domestically and internationally. Air rates for US domestic and air exports from the US are not entirely back to the lower pre-Covid 19 levels that existed. There are still positive signs for the air cargo industry and shippers that count on the speed and economy of airfreight to meet deadlines and move products, equipment, parts, and all essential goods to their final destination. Our airfreight team monitors the air cargo industry market daily and has a “thumb on the pulse” of its polymorphic nature. Please contact our airfreight team to make sure you are receiving the most beneficial routing and best current pricing. We are here and ready to assist; call us at U.S. toll-free 888.488.4888 / International 310.669.8888, Ext. 2009, or email us at air@dgxglobal.com.

DHX-Dependable Hawaiian Express – Website Update

If you do not already have a login and password to access your account online, please contact your current salesperson and ask to be set up. By accessing your account online, you will be able to track your shipments, run reports, view invoices and paperwork related to your shipments, such as bills of lading and proof of deliveries. If you are currently using our website to track your shipments, we now have a new "wildcard" feature that expands the search field to include multiple reference and purchase order numbers. Our goal is to make your experience with us as painless and paperless as possible. We want to be a pleasure for you to work with!

Should you have additional questions, please contact your local office or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at Alaska@DHX.com.

Thank you for your business - we appreciate it!