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DHX - Dependable Hawaiian Express
Dear Valued Customer,
We have been advised by Matson Navigation Company (“Matson”) the Manulani V170W, which originally sailed from Long Beach Wednesday April 21, is currently undergoing mechanical repairs in Honolulu. To help minimize delays, reserve vessel the Maunalei will be deployed to carry Manulani’s Guam cargo.
The Maunalei will depart Honolulu this evening, April 29, and arrive in Guam the morning of Friday, May 7.
We are estimating a 72 hour delay for our island deliveries. This may also impact the freight coming in off of the next scheduled vessel, the Kaimana Hila V026W, which is due to arrive in port May 12. Our island trucking operations will do everything in their power to expedite the handling of your shipments and to minimize the delay as much as possible.
We will continue to monitor any developments and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at email@example.com.
Thank you for your business - we appreciate it!