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DHX - Dependable Hawaiian Express



September 16, 2019

Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holidays as follows:


 Malaysia Day

 September 16


 Respect For The Aged Day

 Autumnal Equinox Day

 Health Sports Day

 September 16

 September 23

 October 14


 Queen’s Birthday (Fremantle)

 Queen’s Birthday (Brisbane)

 Labour Day (Sydney, Adelaide, Canberra)

 September 30

 October 7

 October 7


 National Day

 October 1 - 3

 Hong Kong

 National Day

 Chung Yeung Festival

 October 1

 October 7

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Warehousing and Storage

With the opening our Honolulu facility, we have storage capabilities now in Honolulu, Maui, Kona and Guam. To ensure ease of working with us, we’ve purchased new software that allows our customers to monitor inventory levels, ship an order with same day/next day delivery, or to use our facilities as “back of the store”. This allows you to potentially increase your retail selling space and have your inventory and supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.

We're Proud of our Sustainability Record!

DHX-Dependable Hawaiian Express recently completed a carbon audit of their four owned warehouses and, based on our audit results, purchased carbon offsets in sufficient quantity to operate our facilities carbon neutral for 2019. (This excludes our new Honolulu Warehouse, which opened September 1, 2019 and will be solar-powered by the end of 2019.) We're proud of our record in leading Hawaiian freight companies in sustainably solutions at our facilities. We've done some great things, including:

  • Solar panels (three locations are solar sufficient)
  • Skylights at all facilities
  • Charging stations for electric vehicles
  • Converting to LED lighting
  • Training drivers on sustainability and MPG management
  • Paper recycling
  • Pallet and plastic recycling at our Southern California facility
  • Being a SmartWay Partner since 2012
  • Compliant with California Air Resources Board’s “sparklist” requirements

Please visit our website at and search under Sustainability, or follow the link to the Sustainability page of our website for further information.

DHX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our Facebook pages, with some of more noteworthy items being:

New Honolulu Warehouse - We’ve built a new warehouse and distribution center in the heart of the industrial district in Honolulu. We are now occupying our new facility at 432 Pacific Street. We are both happy and excited!

Beard for Buck$ - A campaign to help raise money for charity that will help the homeless in Hawaii. So far our efforts to support the selected charities have resulted in over $50,000 in contributions!

The 2 charities listed below, received 100% of all donations:

We hope that you join us in this fun, yet charitable cause. #beardforbucks #honolulu #hawaii

THIS IS OUR LAST REQUEST! If you are thinking of donating to a worthy cause, this is it! We appreciate any donation you can make to help the homeless in Honolulu. Just click on the link above to the charity of your choice and be sure to tie your contribution in to the Beard for Buck$ campaign!

Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at

Thank you for your business - we appreciate it!