News Updates

DHX - Dependable Hawaiian Express

6/14/2019

Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holidays as follows:

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Hilo Delivery Rates 

Effective for shipments on and after July 1, 2019 Hilo delivery rates will include the Hawaii tax of 4.4386% which we had previously left out of our rate increases for Hilo deliveries in error.

Wharfage and Facilities Security Charges

We have been informed by Matson Navigation Company (“Matson”) the State of Hawaii Department of Transportation, Harbors Division is proceeding with important development work under its Harbors Modernization Program that is designed to expand harbor capacity, accommodate advancements in containerized cargo handling, alleviate congestion and shortage of available operational space, and develop more adaptable and resilient port facilities.

As part of its financing plan for this program, the State has been phasing in wharfage fee increases over the last three years. The last planned increase will be 3 percent and will take effect on July 1, 2019. 

While rates vary depending on equipment size, commodity and destination, for the majority of customers the July 2019 change will result in increases of approximately $4 - $9 per container on domestic Honolulu freight and $9 - $18 on domestic Neighbor Island freight. 

In addition, the State of Hawaii’s planned increase to its Facilities Security Charge will also take effect on July 1, 2019. The Facilities Security Charge will increase from $19.84 to $20.44 per container for Oahu and from $29.76 to $30.66 per container for Neighbor Island shipments. 

We will pass through these increased State fees for shipments on and after Monday, July 1, 2019. For full container loads, costs will be passed through at cost. For less than container loads (LCL) wharfage fees will increase $.01 for all islands. Our current Facilities Security Charge will not change.

4^th of July Holiday Sailing Schedule

Matson has also announced their 4^th of July holiday sailing schedule and gate operating hours. As in years past, mainland ports will remain closed on July 5 in observance of Bloody Thursday, an ILWU holiday.  

Please note, due to the Oakland and Seattle port schedules shown above our DHX – Dependable Hawaiian Express San Leandro and Seattle terminals will be loading freight on Wednesday, July 3. This will require the following cut offs for receiving freight.

• Monday, July 1 noon cut off for hazardous freight in Portland and San Leandro
• Tuesday, July 2 noon cut off for non-hazardous freight in Portland and San Leandro
• Tuesday, July 2 noon cut off for hazardous freight in Seattle
• Wednesday, July 3 10 am cut off for non-hazardous freight in Seattle

DHX Blog – Shipping Insights

We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our Facebook pages, with some of more noteworthy items being:

New Honolulu Warehouse - We’re building a new warehouse and distribution center in the heart of the industrial district in Honolulu. Visit our website to view the progress of the building project. We currently plan to be moving into our building by the end of August.

Beard for Buck$ - A campaign to help raise money for charity, that will help the homeless in Hawaii. So far with our participating partnerships, we have earmarked over $35,000 for charity, with 2 more months until the completion of our new warehouse. You can see monthly updates regarding the current length of the beard on each of our social media channels. With the pledges we’ve received, our and our partners’ total contributions to the selected charities will exceed $50,000!

The 2 charities listed below, will be receiving 100% of all donations:

• Kahauiki Village http://www.kahauiki.org/
• The Salvation Army-Hawaiian and Pacific Islands https://fundraise.salvationarmyhawaii.org/give/184542/#!/donation/checkout

We hope that you join us in this fun, yet charitable cause. #beardforbucks #honolulu #hawaii

Just so you know, for a single donation of $10,000, Brad Dechter, the President of DHX-Dependable Hawaiian Express, and DGX (Dependable Global Express) dyed his beard purple, one of the official colors of Dependable Supply Chain Services, for a month! There is a picture of Brad and his purple beard on each of our social media channels.

For a single $25,000 contribution Brad has pledged he will dye the beard and his hair purple for a month! (All of us at the company are hoping someone does this to him.) It’s all for a great cause, folks!

If you are thinking of donating to a worthy cause, this is it! We appreciate any donation you can make to help the homeless in Honolulu. Just click on the link above to the charity of your choice and be sure to tie your contribution into the Beard for Buck$ campaign!


Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.

 

Thank you for your business - we appreciate it!