We are proud to offer the following:
- Annual merit reviews
- Annual Bonus (discretionary)
- 401(k) (Fidelity)
- 401(k) Company Contribution
- Free Medical & Dental insurance for employee
- Free Long-Term Disability insurance
- Free Employee assistance program
- Free Life insurance
- Paid time off (vacation & sick)
- Vision insurance
- FSA
- Voluntary Benefits (Hospital, Accident, Life, and Critical Illness)
- Years of Service Milestone Bonus
We are seeking to fill a Dispatcher position within our Hayward Terminal.
We are a Freight Forwarder shipping goods to and from the Hawaiian Islands and Guam. This position oversees the dispatch of five trucks and drivers, and facilitates timely pickup or delivery of freight.
- Establishes a good working relationship with all customers (both internal & external).
- Follow and maintain the Company's Quality Policy and Procedures.
- Emails are worked first come first serve (assigning to dept from the current email management system).
- Answers the Dispatch Department phones.
- Takes pickup orders and enters them into the System.
- Verifies quotes prior to dispatching an order.
- Follows up on orders dispatched to driver or vendor. Notify the customer of the delay prior to the expected appointment time.
- Keeps the daily driver logs of all pickups and deliveries, filed by the driver.
- Monitors the Dispatch Control Board to ensure orders are being dispatched in time to meet customer apt.
- Coordinates FCL orders.
- Participates in training events as required for transitioning new personnel.
- Keeps BIT inspections updated on a 90-day or less basis.
- Schedules Eastbound shipments for will/call and delivery.
Equal Employment Opportunity and Affirmative Action Policy
It is the policy of DHX-Dependable Hawaiian Express ("DHX"), and its affiliates, to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity, or age limitations will be adhered to by the company where appropriate.As part of the company's equal employment opportunity policy, DHX will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.
Employees and applicants shall not be subjected to harassment, intimidation, or any type of retaliation because they have (1) filed a complaint; (2) assisted or participated in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state or local law requiring equal employment opportunity; (3) opposed any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercised any other legal right protected by federal, state or local law requiring equal opportunity.
The above-mentioned policies shall be periodically brought to the attention of supervisors and shall be appropriately administered. It is the responsibility of each supervisor of the company to ensure affirmative implementation of these policies to avoid any discrimination in employment. All employees are expected to recognize these policies and cooperate with their implementation. Violation of these policies is a disciplinary offense.
The Vice President of Human Resources has been assigned to direct the establishment and monitor the implementation of personnel procedures to guide our affirmative action program throughout DHX. A notice explaining the company's policy will remain posted.
COVID-19 Considerations
We have COVID-19 Safety protocols in place to prevent the spread of the virus in the workplace regardless of vaccination status. Our focus is to keep our employees safe and to have a healthy work environment in accordance with CDC guidelines.