SHIPPING INSIGHTS

DHX Press Room

Welcome to the DHX - Dependable Hawaiian Express Shipping Insights
Read about all the latest news, company announcements, events and industry-position posts here.


  • Life in Guam

Guam DHX photoDHX - Dependable Hawaiian Express started shipping to Guam from the continental USA in 1981, when Founder, Ron Massman, bought a company that shipped to Guam for a grocery distributor. When current president Brad Dechter joined DHX - Dependable Hawaiian Express in 1982, the Guam trade lane became the first trade lane for which he was responsible. Since DHX - Dependable Hawaiian Express was shipping from California to Guam at that time, Guam helped with the future direction of the company: helping to refine their mainland trucking network to cover more inland points. Also, it helped them to replace their delivery agent on the Island and realize they needed to begin shipping from Guam to California.

Lessons learned in the microcosm of the Guam trade were eventually used across all services. As DHX - Dependable Hawaiian Express listened to the needs of their Guam customers, they changed their name to help the local customers feel their specific needs were being addressed. In 1989, the company opened their trucking operation on Guam, which was so successful it became the impetus behind opening future trucking operations in Hawaii. DHX - Dependable Hawaiian Express also opened shipping from Guam to California and the rest of the USA, an eastbound service similar to their operation in Hawaii. Eventually Mr. Dechter became president of the Forwarding Group of the Dependable Companies and was thankful for his Guam experience that helped to launch his subsequent career.

DHX - Dependable Hawaiian Express wants to thank their many friends in Guam that helped them develop their business on the island and meet the many, diverse needs of the local businesses there.

“Thank you to the people of Guam for the opportunity to handle your shipping to Guam (and Saipan) as well as being good people and helping us in our quest to be the best at shipping to Guam!” -- Brad Dechter, President, DHX - Dependable Hawaiian Express.

  • Shipping Between Australia and the USA

Australia DGX PhotoShipping to Australia from the USA has some unique requirements that a qualified freight forwarder such as DGX can easily help with. Specific Australian shipping rules include:

  • Invasive species and their extermination
  • Import permits required by Australia for certain items shipping to Australia from the USA
  • General USA export rules regarding items permitted/not permitted to be shipped to various countries
  • Title validations for certain machinery and vehicles
  • The type of pallets that can be used
  • The types of vehicles permitted entry
  • Decontamination requirements
DGX is experienced with all of the ins and outs of shipping to Australia, after all that's what you would expect and that's what you will get.

There are also very specific rules when shipping from Australia to the USA which are not the same but just as important to be handled thoroughly. These rules include:
  • Insuring that your cargo shipment to the USA from Australia is safe to come into the USA and does not represent a threat to anyone 
  • Being sure it’s declared appropriately for customs clearance purposes
  • And that the U.S. government knows what's coming into our country 
It’s one of the reasons DGX is a C-TPAT member – to facilitate your shipments entry from Australia into the USA.

Whether located in Australia or the USA, these rules are important to both the importer and exporter, because one mistake can make a tremendous difference in whether you recover your property or whether the expense to get it back becomes so great you chalk it up to being a lost cause.

So whether shipping to Australia from the USA, or shipping to USA from Australia, do yourself a favor and use an expert. That’s what an experienced, customer-service focused freight forwarders like DGX does so well!

  • DHX - Dependable Hawaiian Express - Ocean Freight History

DHX - Dependable Hawaiian Express Ocean Freight Container ServiceWhether we load them ourselves or our customers load them, DHX - Dependable Hawaiian Express specializes in container shipping to Hawaii (and Guam). We’ve built an excellent reputation within the communities we serve by opening operations in the major port cities to better serve our customers. We’ve made it a point to be members of the community, to live and work alongside those we do business with.
Shipping containers to Hawaii isn’t all we do; we also provide local services like public warehousing and local trucking in order to be a One-Stop Shop for our customers’ transportation needs. DHX - Dependable Hawaiian Express opened facilities in Los Angeles in 1980, Oakland in 1981, Seattle in 1987, Guam in 1989, Honolulu, Oahu in 1992, Kahului, Maui in 1996 and the Kona side of the Big Island in 2006.
Striving to do a great job as experts in shipping containers to Hawaii, we use the Matson Navigation company as our exclusive carrier for our container shipping to Hawaii and Guam. Why Matson? When it does not make sense economically, we search for and partner with those who we consider among the best to represent us.With newer, more reliable vessels than their competition, and being in the Hawaii trade for over 100 years, we can’t see using others to do what Matson does so well and with such a commitment to the islands.

Being the best and being committed to our communities is part of who we are. Please visit our Ocean Freight services page to see all of our capabilities.


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DHX  Dependable Hawaiian Express, Inc., Freight Forwarding, East Rancho Dominguez, CA
DHX is a Hawaii Visitors & Convention Bureau Member