News Updates

DHX - Dependable Hawaiian Express

6/15/2020

Dear Valued Customer,

The following is provided for your information:

Holiday Schedules

The offices listed below will be closed for the holidays as follows:

Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Observance of the Fourth of July Holiday

We are considering closing the third of July in recognition/celebration of the 4th of July Holiday, and anyone needing pickup or delivery service that day should call their local office within the next two weeks and discuss service options available for Friday, July 3rd. If there appears to be no interest, we will issue a Breaking Alert on July 1 telling our Customers we are closed on Friday, July 3rd.

Fourth of July Holiday Port Schedule and Gate Hours

Matson Navigation Company (“Matson”) has announced that there are no changes to their regular cutoffs and sailing for the Saturday, July 4 to Hawaii.

DGX Airfreight

The airlines are slowly starting to return the number and frequency of scheduled flights, domestically, and internationally. This is causing air rate levels to ease up slightly, however not completely back to pre-Covid 19 levels. This is still a positive sign nonetheless in the air cargo industry and to all the shippers worldwide which count on the speed and economy of airfreight to send products, equipment, parts, and all essential goods to their final destinations. Our airfreight team is monitoring the market daily and have a pulse on the current polymorphic nature of the 'flying' industry. Please contact our airfreight team to make sure you are receiving the most beneficial routing and best current pricing. We are here and ready to assist and can be reached by phone U.S. toll free 888-488-4888, International 310-669-8888 ext. 2009 or by email air@dgxglobal.com.

New Solar Installation at DHX-Dependable Hawaiian Express in Honolulu

REC Solar and DHX-Dependable Hawaiian Express have completed our solar microgrid project. REC Solar designed, engineered and installed 360 solar panels on the roof of DHX's new warehouse and distribution center in Honolulu. Located on one side of the roof, the 133-kW solar photovoltaic (PV) system eliminates 152 metric tons of CO2 emissions annually - that's equivalent to removing about 33 passenger cars from the road for a year. With the first phase of the project completed, the next phase includes the installation of more solar on the alternate side of the roof. The additional clean energy will provide electric vehicle charging capacity for a planned transition to electric vehicles (EV) in the future.

Coronavirus

There is so much news available, we felt it was really not necessary to comment other than to state that from the U.S. Mainland there have been no delays impacting Hawaii or Guam. Shipments exporting from China may still experience delays as the impact of the disease continues to unfold in the coming weeks.

At DHX – Dependable Hawaiian Express we have an Emergency Response Plan in place to ensure your shipments and our services will continue in spite of the virus. This plan includes our Associates and Management working from home, as well as providing us all with as safe a workplace as we can under the circumstances. Our goal is to continue to serve you with the excellent service to which you are accustomed. We are working both hard and smart to be part of your solution during these difficult times!

Warehousing and Storage

We have palletized goods storage capabilities in Honolulu, Maui, Kona and Guam. Our customers are able to monitor inventory levels, ship an order with same day/next day delivery, and use our facilities as a potential “back of the store”. You can increase your retail selling space or free up your work space in your existing facility and have supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.

DHX Blog – Shipping Insights

We encourage you to visit our blog at www.dhx.com to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.

Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us custserv@dhx.com

Thank you for your business - we appreciate it!