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DHX - Dependable Hawaiian Express


Dear Valued Customer,


The following is provided for your information:



Holiday Schedules

The offices listed below will be closed for the holidays as follows:


Melbourne Cup Day

November 5

New Zealand   

Labour Day

October 28


Deepavali (Observed)

October 28


Deepavali (Observed)

Prophet Muhammad’s Birthday (Observed)

October 28

November 11


Culture Day

Substitute Holiday for Culture Day

November 3

November 4


All Saints’ Day

November 1


Please remember that certain offices are across the International Dateline. The dates above are their dates, not the actual U.S. date.

Warehousing and Storage

We have storage capabilities in Honolulu, Maui, Kona and Guam. To ensure ease of working with us, we’ve purchased new software that allows our customers to monitor inventory levels, ship an order with same day/next day delivery, or to use our facilities as “back of the store”. This allows you to potentially increase your retail selling space and have your inventory and supplies arrive as you need them. For further information, please contact Eli Forkner at 800-488-4888 extension 1740.

We're Proud of our Sustainability Record!

DHX-Dependable Hawaiian Express recently completed a carbon audit of their four owned warehouses and, based on our audit results, purchased carbon offsets in sufficient quantity to operate our facilities carbon neutral for 2019. (This excludes our new Honolulu Warehouse, which opened September 1, 2019 and will be solar-powered by the end of 2019.) We're proud of our record in leading Hawaiian freight companies in sustainability solutions at our facilities. We've done some great things, including:


·            Solar panels (three locations are solar sufficient)

·            Skylights at all facilities

·            Charging stations for electric vehicles

·            Converting to LED lighting

·            Training drivers on sustainability and MPG management

·            Paper recycling

·            Pallet and plastic recycling at our Southern California facility

·            Being a SmartWay Partner since 2012

·            Compliant with California Air Resources Board’s “sparklist” requirements


Please visit our website at and search under Sustainability, or follow the link to the Sustainability page of our website for further information.


Dependable Hawaiian Express Day Proclamation

The below proclamation was presented to our company with respect to our new Honolulu facility during its Opening Blessing Ceremony on September 20, 2019.


City and County of Honolulu State of Hawaii Proclamation:


WHEREAS, Dependable Hawaiian Express of DHX, located at 432 Pacific Street in the Iwilei area of Honolulu, has become a superior ocean freight forwarder in Honolulu and all of Hawai’i since 1980 and trucking company on O’ahu since 1992; and


WHEREAS, DHX after 15 years of remediation and development efforts, has constructed its 76,000 square foot terminal thereby making this property into a useful and productive parcel of land, employing approximately 100 people; and


WHEREAS, DHX has been recognized as a Hawaiian clean fleet by the Blue Planet Foundation and an active partner of Smartway, a U.S. Government EPS partnership with truckers, to improve use of fuel and oil efficiency and reduce carbon emissions; and


WHEREAS, during the 16-month construction phase of its terminal, DHX under the leadership of its President, Brad Dechter, raised over $50,000 for the Kahauiki Village and the Salvation Army Hawai’i Pacific Division, benefitting the homeless in Honolulu through its Beard for Buck$ campaign; and


WHEREAS, on Friday, September 20, 2019 DHX will celebrate the inauguration and opening of its new 76,000 square foot terminal.


NOW, THEREFORE, I, KIRK CALDWELL, Mayor of the City and County of Honolulu, do hereby proclaim September 20, 2019 to be


                                    DEPENDABLE HAWAIIAN EXPRESS DAY


in recognition of the exemplary service of Dependable Hawaiian Express (DHX) to the Hawai’i community.



DHX Blog – Shipping Insights

We encourage you to visit our blog at to see our latest updates, progress, helpful hints, and shipping insights. Once there you can access links to our other social media pages, where we share company items we believe are newsworthy.



Should you have additional questions, please contact your local office, or our Corporate Customer Service center at 800-488-4888, Ext. 2020, or email us at



Thank you for your business - we appreciate it!