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Location: Rancho Dominguez, CA
Job Category: Administrative Support
Position Type: Full Time
FLSA Status: Non-Exempt
Department: Customer Service
Position Description: Immediate position open for Claims /OS&D ClerkJob SummaryAssists with processing claims and os&d matters and in accordance with identified goals, and is responsible for the overall direction, coordination and evaluation of this unit.Job Responsibilities:Logs in and acknowledges claims within 24 hours of receipt. Pulls copies of applicable investigatory documents, (proof of deliveries, initial Bills of Lading, outturns, etc).Assists with the processing of claims on a timely basis and where DHX proven liable, presents complete files to the appropriate Department Manager within 30 days of filing with recommendations for approval of all claims for payment or denial, but in either case does not exceed 30 days from the date of the claim acknowledgement.Investigates shortage claims Research items related to OS&D and assist to resolve.Corresponds with Agents and Customers on an "as necessary" basis to resolve OS&D/Claims situations.Answers "status of claims" requests from Sales Representatives who are following up on behalf of customers, or the customers themselves.Preferred Qualifications
Immediate position open for Claims /OS&D Clerk
Job Summary
Assists with processing claims and os&d matters and in accordance with identified goals, and is responsible for the overall direction, coordination and evaluation of this unit.
Job Responsibilities:
Logs in and acknowledges claims within 24 hours of receipt. Pulls copies of applicable investigatory documents, (proof of deliveries, initial Bills of Lading, outturns, etc).
Assists with the processing of claims on a timely basis and where DHX proven liable, presents complete files to the appropriate Department Manager within 30 days of filing with recommendations for approval of all claims for payment or denial, but in either case does not exceed 30 days from the date of the claim acknowledgement.
Investigates shortage claims
Research items related to OS&D and assist to resolve.
Corresponds with Agents and Customers on an "as necessary" basis to resolve OS&D/Claims situations.
Answers "status of claims" requests from Sales Representatives who are following up on behalf of customers, or the customers themselves.
Preferred Qualifications
We are proud to offer the following benefits:
Submit all resumes and employment applications to:
Mail: DHX–Dependable Hawaiian Express Attn: Human Resources 19201 Susana Road Rancho Dominguez, CA 90221
Phone: 888.488.4888
Fax: (310) 856-0501
E-Mail: resumes@dhx.com
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We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age or disability.
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