CERTIFICATIONS
Your well-respected and qualified shipping partner, DHX - Dependable Hawaiian Express is ISO 9001-2000 Certified and has C-TPAT Validation.
For our air services, we are an IATA Member and are TSA Certified.
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ISO CERTIFIED, THE INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies. The requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) include:
- Set of procedures that cover all key processes in our business.
- Monitoring processes to ensure they are effective.
- Keeping adequate records.
- Checking output for defects, with appropriate corrective action where necessary.
- Regularly reviewing individual processes and the quality system itself for effectiveness.
- Facilitating continual improvement.
We are a company and organization that have been independently audited and certified to be in conformance with ISO 9001. We publicly state that we are “ISO 9001 certified” or “ISO 9001 registered”. Certification to an ISO 9000 certifies that consistent business processes are being applied.
Although the standards originated in manufacturing, they are now employed across a wide range of other types of organizations. A “product”, in ISO vocabulary, can mean a physical object, or services, or software. In fact, according to ISO in 2004, “service sectors now account by far for the highest number of ISO 9001:2000 certificates — about 31% of the total.”
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The Customs-Trade Partnership Against Terrorism (C-TPAT) program is a U.S. Customs and Border Protection (CBP) premier trade security program. The purpose of C-TPAT is to partner with the trade community for the purpose of securing the U.S. and international supply chains from possible intrusion by terrorist organizations. C-TPAT requires the trade company participant to document and validate their supply chain security procedures in relation to existing CBP C-TPAT criteria or guidelines as applicable.
CBP requires that C-TPAT company participants develop an internal validation process to ensure the existence of security measures documented in their Supply Chain Security Profile and in any supplemental information provided to CBP. As a part of the C-TPAT process, CBP C-TPAT Supply Chain Security Specialists (SCSS) and the C-TPAT participant will jointly conduct a validation of the company's supply chain security procedures. The validation process is essential to verifying the company's commitment to C-TPAT.
Principles
The guiding principle of the C-TPAT program is enhancing and ensuring supply chain security though a government-industry partnership. The C-TPAT program is voluntary and designed to share information that will protect the supply chain from being compromised by terrorists and terrorist organizations. The validation process will enable CBP and the C-TPAT participant to jointly review the participant's C-TPAT security profile to ensure that security actions in the profile are being effectively executed. Throughout the process there will also be the opportunity to discuss security issues and to share “best practices” with the ultimate goal of securing the international supply chain
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