ISO CERTIFIED, THE INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
ISO 9000 is a family of standards for quality management systems. ISO 9000
is maintained by ISO, the International Organization for Standardization and is
administered by accreditation and certification bodies. The requirements in ISO
9001 (which is one of the standards in the ISO 9000 family) include:
- Set of procedures that cover all key processes in our business.
- Monitoring processes to ensure they are effective.
- Keeping adequate records.
- Checking output for defects, with appropriate corrective action where necessary.
- Regularly reviewing individual processes and the quality system itself for effectiveness.
- Facilitating continual improvement.
We are a company and organization that have
been independently audited and certified to be in conformance with ISO 9001. We
publicly state that we are ISO 9001 certified or ISO 9001 registered.
To achieve ISO 9001 certification an organization needs to demonstrate that it can meet the
regulatory requirements and apply the system effectively to be of real benefit to our customers.
Although the standards originated in manufacturing, they are now employed across
a wide range of other types of organizations. A product, in ISO vocabulary,
can mean a physical object, or services, or software. In fact, according to ISO
in 2004, service sectors now account by far for the highest number of ISO
9001 certificates about 31% of the total.
CUSTOMS-TRADE PARTNERSHIP AGAINST TERRORISM (C-TPAT): The C-TPAT
program is a U.S. Customs and Border Protection (CBP) premier trade security program.
The purpose of C-TPAT is to partner with the trade community, establishing clear
supply chain security criteria for members to meet, and in return, provide incentives
and benefits such as expedited processing.
CBP requires that C-TPAT company participants develop an internal validation process
to ensure the existence of security measures documented in their Supply Chain Security
Profile and any supplemental information provided to CBP. As a part of the C-TPAT
process, CBP C-TPAT Supply Chain Security Specialists (SCSS) and the C-TPAT participant
will jointly conduct a validation of the company’s supply chain security procedures.
The validation process is essential to verifying the company's commitment to C-TPAT.
The guiding principle of the C-TPAT program is enhancing and ensuring supply chain
security through a government-industry partnership. The C-TPAT program is voluntary
and designed to share information that will protect the supply chain from being
compromised by terrorists and terrorist organizations. The validation process will
enable CBP and the C-TPAT participant to jointly review the participant’s
C-TPAT security profile to ensure that security actions in the profile are
effectively executed. Throughout the process, there will also be the opportunity
to discuss security issues and to share best practices with the ultimate
goal of securing the international supply chain.