DHX - Dependable Hawaiian Express certifications
Your Well-Respected & Qualified Shipping Partner
DHX - Dependable Hawaiian Express is a professional shipping organization that is compliant with world-class shipping standards and is a member of internationally and nationally-recognized shipping trade organizations and governing bodies. We hold the following certificates and memberships:

ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies. The requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) include:

  • Set of procedures that cover all key processes in our business.
  • Monitoring processes to ensure they are effective.
  • Keeping adequate records.
  • Checking output for defects, with appropriate corrective action where necessary.
  • Regularly reviewing individual processes and the quality system itself for effectiveness.
  • Facilitating continual improvement.

ISO 9001 logoWe are a company and organization that have been independently audited and certified to be in conformance with ISO 9001. We publicly state that we are “ISO 9001 certified” or “ISO 9001 registered”. To achieve ISO 9001 certification an organization needs to demonstrate that it can meet the regulatory requirements and apply the system effectively to be of real benefit to our customers.

Although the standards originated in manufacturing, they are now employed across a wide range of other types of organizations. A “product”, in ISO vocabulary, can mean a physical object, or services, or software. In fact, according to ISO in 2004, “service sectors now account by far for the highest number of ISO 9001 certificates — about 31% of the total.”

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CALIFORNIA HIGHWAY PATROL Certificate of Achievement

DHX CA Highway Patrol Certificate

CUSTOMS-TRADE PARTNERSHIP AGAINST TERRORISM (C-TPAT): The C-TPAT program is a U.S. Customs and Border Protection (CBP) premier trade security program. The purpose of C-TPAT is to partner with the trade community, establishing clear supply chain security criteria for members to meet, and in return, provide incentives and benefits such as expedited processing.

CBP requires that C-TPAT company participants develop an internal validation process to ensure the existence of security measures documented in their Supply Chain Security Profile and any supplemental information provided to CBP. As a part of the C-TPAT process, CBP C-TPAT Supply Chain Security Specialists (SCSS) and the C-TPAT participant will jointly conduct a validation of the company’s supply chain security procedures. The validation process is essential to verifying the company's commitment to C-TPAT.

    The guiding principle of the C-TPAT program is enhancing and ensuring supply chain security through a government-industry partnership. The C-TPAT program is voluntary and designed to share information that will protect the supply chain from being compromised by terrorists and terrorist organizations. The validation process will enable CBP and the C-TPAT participant to jointly review the participant’s C-TPAT security profile to ensure that security actions in the profile are effectively executed. Throughout the process, there will also be the opportunity to discuss security issues and to share “best practices” with the ultimate goal of securing the international supply chain.
C-TPAT Validation Certificate

GREENWAY MILES Certified Carrier

DHX Certificate of Carbon Audit

Organic Processed Product Registration: DGX and DHX — Dependable Hawaiian Express are FDA-certified as a food grade warehouse facility.

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DHX is FDA Food Grade Registered Warehouse
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DHX  Dependable Hawaiian Express, Inc., Freight Forwarding, East Rancho Dominguez, CA
DHX is a Hawaii Visitors & Convention Bureau Member